Returns Policy

RETURN POLICY

Last updated October 18, 2020

Thank you for your purchase.  We hope you are happy with your purchase.  However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange.  Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date.  All returns items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item place the item securely in its original packaging and include your proof of purchase and mail your return to the following address:

Penney’s Prints

Attn:  Returns

Tourism House

75 Coolibah Drive

PO Box 1812

Kununurra WA 6743

Please note, you will be responsible for all return shipping charges.   We strongly recommend that you use a trackable method to mail your return.

EXCEPTIONS

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

Please Note

  • Must be in original condition, clean and unused.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

Telephone: 0419 682 562

Email: kimberleyphotography@icloud.com

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